I purchased and downloaded Turbo Tax Deluxe yesterday. After starting the program, I upgraded to Premier, per program’s suggestion. In the next session, I received a notice dialog box for Site Prep Upgrade, estimated for 3 minutes. The download was not successful, and nothing happened after 10 minutes. I checked your troubleshooter, and it said to exit, restart and try the check for updates in the main program. I did that, and the download failed again. The error message showed Error 2145386407, “job’s cost transfer policy settings prevent job from transferring.” The error message contained a link to “check for solution”, but my computer locked when I clicked.