- Asked by kdrum83
- TurboTax PLUS
I understand your frustration, most of the early filers received their updates this weekend. Mine was filed on 01/30 and accepted on 01/31 and I'm still processing as of today. I can't get my transcript info either.....don't lose hope maybe we'll see a change sometime this week. I can't afford to lose hope. I'll keep you posted. Good luck
i'm in the same boat! filed on the 8th of Jan. today is Feb 21st & still nothing :(
If you haven't received your return now, and have filed early, you are being audited by the IRS. This is what the IRS does every year for early filers. The try to track those who may be using last paychecks to file or cheat on their taxes. I would advise you to call the IRS and ask for an update. They will probably tell you to wait until the IRS sends you a letter in the mail. If no letter comes within 60 days, they will tell you to call back. Good luck!
I'm fed up getting the same response from Turbo Tax. I have also received an email stating that they are going to charge me for the service whether or not I get my refund by the expected date. I filed January 27th and February 17 was my expected refund date. My status on the IRS website has not changed in that time and the phone number provided does not allow an option to speak to an actual person. I.am extremely frustrated by the lack of information given by Turbo Tax and the IRS. Does anyone have any information as to why they are not giving us actual answers? I'm so sick of the canned responses!!
TurboTax Product Support
Thank you for contacting TurboTax today! I understand that you are inquiring about your refund that is still processing. Last year, 9 out of 10 taxpayers received their federal tax refund in less than 21 days, and we expect the same this year.
You can visit http://www.irs.gov/Refunds to check the status of your return.
I hope this answers all your questions. Please feel free to contact us if you have any further questions.
Have a great day!-TurboTaxTracy
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