TurboTax AnswerXchange Home Page

i got this message from the irs Please mention reference number 1121 to the IRS Customer Service Representative.

i was schedule to get my return today 02/07.2014 but i got this this morning. any ideal what this means?

    Cancel

    Hi stevenajj,

    It means that there is a delay in your refund.

    Your return has been pulled for a review.

    You would have to contact the IRS to see what the issue is.

    Telephone Assistance for Individuals:
    Toll-Free, 1-800-829-1040
     
    Hours of Operation: Monday – Friday, 7:00 a.m. – 7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).

    Thanks

    TurboTaxJanae

    • So explain then why so many people are having this problem? And nearly all of them filed through TurboTax and were approved early...Forbes ran a article online about this just 2 days ago. The IRS will not give anyone a straight answer including myself. In fact they are giving out a multitude of different answers and none of them are correct I'm sure.
    • I called also and they can't tell me anything but that I have to wait 21 days to call back even though I have a reference number of 1121 and a exclamation point saying take action
    • It means your return is on hold !!! Until they review it you should get a letter in the mail stating what's going on that's what I was told today by the irs
    • 8 days past my original return date called number was told nothing was wrong with my return and to wait 21 days never stated to me anything about a letter... know multiple people who used different programs filed same day as me and got their returns
    Cancel

    P-freeze information for the reference number 1121
    http://www.irs.gov/irm/part21/irm_21-005-006r-cont01.html#d0e2235

      Cancel
      Contribute an answer

      People come to TurboTax AnswerXchange for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

      1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
      2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
      3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
      4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
      5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.
      Cancel

      Similar questions other people found helpful: