free download, Vanguard customer. Cannot open fully (approximately 26%) then get error code message 1603. After following instructions to fix problem still cannot open beyond 26%. Repeated the fix solution several times with same result. Re-downloaded software with same result; cannot open beyond 26%. My computer uses XP operating system. I have used Turbo Tax for many years on this computer without download/open issues. I need to speak with someone to resolve this issue. Please cvall me at [personal info removed] or send me Turbo Tax customer service call number.. Very frustrated customer! My e-mail is [personal info removed]
The fix is in at link below.
Error 1603 fix
People come to TurboTax AnswerXchange for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:
- Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
- Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
- Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
- Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
- Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.