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free state download

Why am I being asked to purchase my free (first) state?

Have you updated your software? Your Free State program is included when you update your software, it is called State Prep, it eliminates the need to download your state download separately in TurboTax.  See the following for more information
http://turbotax.intuit.com/support/iq/Update-Product/What-s-in-the--State-Prep--update-/GEN12799.html


Once you update your software click on the State Taxes tab & your state should be showing.


Also see: Why am I being asked to pay for my free state download?

 https://ttlc.intuit.com/questions/1900259-why-am-i-being-asked-to-pay-for-my-free-state-download

  • I've already paid and downloaded my one free state how do I get that back?

I didn't do anything to upgrade.  I closed TurboTax and when I reopened it, it showed Premier but it still wants to charge me for the state download.

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