All, after all of the calls to AZ DOR, Turbo Tax, other filing software companies, etc., things finally seem to be getting resolved (while it isn't translating to all of the boards). I got a call from a very nice representative from the office of the President of Intuit. I told her my very long story and also told her I had been an advocate of TT since I starting using the software in 2003. I can assure you (again, although it is not being reflected in these boards), our voices are being heard. TT knows they had an association problem with their forms for AZ, along with other errors as well. Unfortunately, the update to de-associate the forms and make other modifications won't be ready until February 18th. Until then, you can call and tell someone about your issue and I am sure they will give you a refund on your AZ filing charge of $36.99. They are well aware of their problem in the customer service department and very well aware of the pain the AZ140 is causing paying customers. I provided as much constructive feedback as possible and I have no doubt this information is reaching the highest levels of Intuit. Call and request a refund and in the mean time, either file with someone else or wait until the 18th. I doubt anyone will be getting a public apology or an apology on these boards but hopefully they will resolve the pain for next year's tax season. Thanks, Kim
As far as we have been told, the problem lies in the fact that some forms and worksheets feeding into the main form have not yet been finalized for e-filing, and you cannot file the main form until those are done. Looking on the state web site has nothing to do with forms in the program. The state goes through a somewhat elaborate process of approving every e-fileable form used by every program, and that may take much longer than the state simply posting forms on their site. when we have a different answer for you, you'll see the different answer. For now, this is the best answer.
I have had the same problem with Form 140 (Ready Soon) never seems to arrive. I wonder if it won't release until the 31st when the IRS will begin to accept returns?
I am also waiting for the AZ form 140... I received an email saying it was ready, but the site says its not.Getting ready to switch to a different online program if its not ready by tomorrow. All the links that you check the forms on also say that they are available... Hmmmm ?
As you may know, this isn't TurboTax Support, but is instead a user forum. We're primarily all users just like you.
I'm attaching a link to a TurboTax FAQ (updated frequently) that shows availability of AZ state forms. It shows that your form is now available. Try logging back in now and see if the updates (automatically done in TT online) now show your form available.
Hope this helps!
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