I have my 2012 software still on this computer but cannot seem to get it to amend my Massachusetts 2012 return. I can change the return for the corrections I need to make but it does not seem to have a simple way like the 2011 software to do this. I went through the amend function but that seems to be only for the Federal return and it says my e-file has not been accepted. There seems to be no way to amend a state return filed by mail. I need a Massachusetts form CA-6 to complete my amended return.
, EA, MsTaxTurboTax TaxPro
When you say "simple way like the 2011 return", what difference are you talking about?
You can't e-file an amended return to Federal or State, no matter how it was originally filed.
You should be able to make the corrections to your amended state return, print your CA-6, and then file by mail.
If not, you may have to call us so we can walk you through it.
People come to TurboTax AnswerXchange for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:
- Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
- Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
- Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
- Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
- Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.