, Answering FAQ'sTurboTax Employee
Some customers are experiencing the following error when going through the State of North Carolina error check.
Check this Entry: Information Worksheet: Hspdob must be entered
However the error does not provide you with instructions on how to resolve the error.
This error is caused if you are filing a Married Filing Separate or Qualifying Widower return and the Spouse's date of birth is not entered.
We will be resolving this issue in a product update scheduled for February 14, 2014 however, follow these steps to enter the spouse's date of birth and workaround the issue
- Locate and click on Personal Info and click continue
- Continue until you get to a summary page, and click on edit under the spouse's name
- Enter the Date of Birth and any other information that is missing
- Continue through the return and run the state error check again
- The error should be gone.
I did all that. There was no place to put my spouse's date of birth. It's February 7th. When can I finish my return?
I did the instruction given and did not work it is 2-9-14 just wanted to know when issue is to be resolved.
Using TurboTax Online and following developer's instructions but as others have said, there is no place to enter the Date of Birth for the Spouse. Please send an update as soon as possible since the fix should have been in on 2/7 as stated by another developer.
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