New computer; transfer 2012 TurboTax return from old computer.
Last year I prepared my 2012 TurboTax return on my old computer. I now have a new computer. I read the instructions for transferring the 2012 return to my new computer but have not been successful. I do not have a "thumb drive". I tried preparing a "PDF" on the old computer but I am unsure if I did.....no PDF icon appeared on my desktop. And even if I did prepare a PDF I wouldn't know what to do with it. I know very little about computers. Please.....I need a "step-by-step" instruction to get my 2012 information transferred to 2013, preferably with your personnel instructing every step of the way. I never had this problem before although I've been using TurboTax for ten years (but never changed computers). Thank you.