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Turbo Tax Deluxe 2013 download does not install file is corrupt

Windows 7 64 bit running as administrator repeated download 3 times with same result
  • What kind of error message are you receiving when you try to install?
  • turbotax download appears to be corrupt
  • Have you deleted the download file and then gone to your account to get a fresh download?  Is the fresh download also showing as corrupt?
  • tried it 3 fresh downloads already
Other users on this forum may have suggestions for you, but for now I can only suggest to contact TurboTax support on Monday.
Support is open on weekdays, Monday - Friday, from 8am to 5pm Pacific time (11am to 8pm Eastern time).
Use the following website to contact support.  The options Online Chat and Call Us will be get you to a live TurboTax representative during business hours.

    After experiencing many attempts to download Turbo Tax 2013, I spent about 2 hours with a tech support person and discovered an that Internet Explorer version 11 is corrupting the downloading process.  A single attempt using a different browser (Google Chrome) and the download worked perfectly.    
    • the_kups:  Thank you for that update!
    • Didn't work here. It installs but won't run.
    • I downloaded turbo tax 2013 from a CD.  That doesn't go through a browser, does it?  I still can't get mine to run.
    • jkegley3:  You're right.  If you are using the CD version, it doesn't go through the internet.  If you don't mind my asking, where did you purchase the CD?  And did it install properly, but now won't open when you try?
    • Costco.  Our PC is totally screwed up now.  Can't even get on the internet.
    • Seemed to install properly but won't open now.  PC is not working well now.
    • Oh my gosh!  Can you uninstall the TT program and see if that makes any difference?
    • jkegley3:  Did you ever get your issue resolved?  I have more information for you if you are still having difficulty using the software.
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