TurboTax FAQ
TurboTax FAQ
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E-file rejections related to incorrect or duplicated names, birth dates, or Social Security numbers

The IRS rejects e-filed returns that contain incorrect, mismatched, or already-filed Social Security numbers, birthdates, or names. Here are a few ways this can happen:

  • You accidentally entered the wrong Social Security number or date of birth;
  • The name or date of birth you entered doesn't match IRS records for that Social Security number;
  • A former spouse claimed your dependent on their return, and filed before you did;
  • Your dependent already claimed himself/herself on their own return (or your parent already claimed you as their dependent) and filed before you did;
  • Someone else filed their return using your, your spouse's, or your dependent's Social Security number.

If you verified that the info you entered is correct, and you e-file again, the IRS e-file servers will almost certainly reject your return for the same reason. In this case, your only option is to paper-file (mail) your return. See the articles below for more info on commonly-encountered rejections caused by incorrect, mismatched, or already-filed personal info.

Important: If you believe someone filed a fraudulent return using your Social Security number, check our resources in this article - What to do if you suspect tax-related identity theft


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