TurboTax FAQ
TurboTax FAQ
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When a tax return can't be e-filed no matter what you do

Although millions of tax returns are successfully e-filed every year, some returns simply cannot be e-filed or keep getting rejected even though there's really nothing wrong with them.

For starters, you cannot e-file returns that contain overrides, have no taxable income, where the W-2 box 1 is blank or box 16 exceeds box 1, contain IRS forms not on the accepted Forms and Schedules list, and many nonresident and part-year state returns.

Tax returns that contain non-final forms, prior-year returnsamended returns, and the 6th return you try to e-file in the TurboTax software will also be rejected.

Then there are those returns that keep getting bounced back because somebody already claimed a dependent or because of incorrect information at the IRS.

For these types of situations, there's really nothing you can do to "fix" your return so you can e-file it. For this year at least, you'll need to file a paper return instead.