, Answering FAQ'sTurboTax Employee
E-filing issues in TurboTax boil down to 2 types:
- Problems while attempting to e-file your return, during the pre-check or transmission phase;
- E-filing rejections from the IRS or state tax agency, after they've received your e-filed return.
Select your type of issue to learn more.
As you work on your return, we alert you to obvious errors, such as missing Social Security numbers and incompletely filled-out forms.
When you go down the path to e-file your return, TurboTax runs a second, more rigorous error check. It looks for subtle things that might cause the IRS or state e-filing systems to reject your return.
(If you're wondering why TurboTax didn't alert you earlier, it's because TurboTax hadn't asked you yet if you were planning to e-file.)
Before you can successfully transmit your return, you will need to correct your return and/or update your program by following the on-screen instructions.
If your tax return cannot be e-filed for some reason, TurboTax will let you know. More info
See also Resolve E-filing Transmission Issues.
Rejections occur after your tax return has been received by the IRS or state tax agency. See Resolve an E-filing Rejection for more information.