, Answering FAQ'sTurboTax Employee
The Windows operating system uses special bits of software (called drivers) to communicate with hardware and peripherals, like video cards, printers, and webcams.
If these drivers become damaged, missing, or out-of-date, you could end up with a variety of computer troubles, such as crashes, glitches, or sudden reboots. This can happen to programs as well as the Windows operating system itself.
Even if you aren't experiencing issues, It's a good idea to update your drivers regularly, but it's especially important if you recently upgraded your operating system, or installed new components. Here's how to do it:
Windows 7 or Vista
- Click Start, then All Programs, then Windows Update. If a User Account Control prompt appears, click the Yes button.
- Click the Check for Updates button.
- Click View Available Updates to see if there are updated drivers available.
- If updated drivers are available, select the driver(s) to install, then click Install. If a User Account Control prompt appears, click the Yes button.
You may need to repeat this process until all available driver updates are installed.
- Click Start, then All Programs, then Windows Update. If prompted, allow the Windows Update Web Control to install.
- Click the Custom button.
- Click the Hardware, Optional link on the left-hand pane.
- If updated drivers are available, select the driver(s) to install, then click Review and install updates.
- Click the Install Updates button. You may need to repeat this process until all available driver updates are installed.
You can also visit your computer or hardware manufacturer's website to obtain the latest drivers.