TurboTax FAQ
TurboTax FAQ
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Can I get a refund of the TurboTax state software e-filing fee if my state return is rejected?

Because the TurboTax state software e-filing fee covers the transmission cost and does not guarantee acceptance, it's our policy to not issue refunds for e-filing fees except in these special circumstances:

  • If we instruct you to override a calculated figure which prevents you from e-filing your state return; or
  • If a known program or agency error prevents you from e-filing your state return; or
  • If you were accidentally charged a second e-filing fee when you resubmitted your state return. (In which case we'll refund the extra charge.)

Should one of these situations apply to you, please contact us for a refund.


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