TurboTax FAQ
TurboTax FAQ
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What is the Refund Processing Service?

The Refund Processing Service lets you deduct your TurboTax fees from your federal tax refund. It comes in handy if you don't have a credit or debit card to pay your TurboTax fees.

Refund Processing won't slow down or speed up your tax refund. You're not required to use Refund Processing if you simply want to e-file your return or direct-deposit your refund. It's just a convenient way to pay for TurboTax.

There may or may not be a charge for Refund Processing, depending on your situation and which add-ons you choose. Your TurboTax program will display your fees, if any, before you get ready to file.

Note: This option is not available for the TurboTax Mobile App directly.  Please see Can I pay with my refund using the TurboTax mobile App? for additional information.

Refund Processing Requirements

To take advantage of Refund Processing, you'll need to e-file your federal return. It's not available on paper-filed returns.

The Refund Processing option only appears if you have a federal tax refund, and you can only deduct your fees from your federal (not state) refund.

You'll need to direct-deposit your refund into one account, and the name on the bank account needs to match the name on the tax return.

Refund Processing can only be used once to pay your fees. This means that if you already used it to pay for your federal return, you won't be able to use it again if you later decide to file a state return.

Finally, Refund Processing fees (if any) are only charged once, when the IRS processes your return. If your return is rejected by the IRS, you might be asked to enter your bank account again, but don't worry. We won't charge you a second time.

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