TurboTax FAQ
TurboTax FAQ
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E-file rejection errors IND-018 and IND-019: In Care Of Name required for deceased taxpayer

How to fix a return that was rejected with one of these errors:

  • IND-018: If there is a Date of Death for the Primary Taxpayer, then the name of a representative, that can be the spouse, must be entered to be the 'In Care Of Name' in the Filer address.
  • IND-019: If Spouse is deceased, then there must be an In Care Of Name entered. Note: This reject may be caused when both taxpayer and spouse are reported as deceased. If so, this return cannot be electronically filed.

These rejections are caused by missing information related to a deceased taxpayer on the return. To resolve, choose the situation that applies to your return below.

Married Filing Jointly

  1. Click Federal Taxes (Personal tab in Home & Business) and then select Other Tax Situations.
  2. Scroll all the way to the bottom of the Other Tax Situations screen and click the Done with Other button.
  3. On the Complete a Claim for Refund screen:
    • Answer Yes if another person is claiming the refund on your behalf or if you need a new refund check issued to you. Then follow the onscreen instructions to file Form 1310.
    • Answer No if both situations on this screen do not apply to you.
  4. On the Personal Representative screen, click your name (if you are the designated Personal Representative) or Someone Else (if you are not the designated Personal Representative).
  5. Click Continue and then follow the onscreen instructions.
  6. When finished, be sure to run through the Review before you re-transmit your return.

Not Married Filing Jointly (With Refund)

  1. Click Federal Taxes (Personal tab in Home & Business) and select Other Tax Situations.
  2. Scroll all the way to the bottom of the Other Tax Situations screen and click the Done with Other button.
  3. On the Complete a Claim for Refund screen:
    • Answer Yes if you wish to complete Form 1310, and then follow the onscreen instructions to file Form 1310.
    • Answer No if you are the Personal Representative.
  4. On the next screen, select your name and then continue to follow the onscreen instructions.
  5. When finished, be sure to run through the Review before you re-transmit your return.

Not Married Filing Jointly (With Balance Due)

  1. Click Federal Taxes (Personal tab in Home & Business) and select Other Tax Situations.
  2. Scroll all the way to the bottom of the Other Tax Situations screen and click the Done with Other button.
  3. On the Complete a Claim for Refund screen, answer No.
  4. On the following screen, Personal Representative, select Someone Else.
  5. Enter the full name of the personal representative, click Continue, and follow the onscreen instructions.
  6. When finished, be sure to run through the Review before you re-transmit your return.

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