TurboTax FAQ
TurboTax FAQ
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Error Code 18953690245 when uninstalling TurboTax

Error Code 18953690245 may appear when uninstalling TurboTax while simultaneously running backup software (such as Carbonite Online Backup) or antivirus software (such as McAfee Internet Security).

Note: Don't confuse this with the error 18953690245 that occurs when installing TurboTax. That is a different issue with a different solution.


  1. Make sure you're logged into Windows with administrative rights.
  2. Temporarily turn off any online backup and/or antivirus programs you have running.
  3. Uninstall TurboTax.
  4. When finished, turn on any applications you turned off in Step 2.