TurboTax FAQ
TurboTax FAQ
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Error: "The TurboTax installation can't continue due to an access error on a local drive"

The TurboTax installation cant continue due to an access error on a local drive occurs when attempting to install TurboTax.

This error occurs because TurboTax is unable to access the installation location of last year's TurboTax product.

Solution

To resolve this issue, click here to download and run our fix-it tool. Be sure to follow any on-screen instructions.


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