TurboTax FAQ
TurboTax FAQ

Error 1101: Error reading from file

You get the message Error 1101: Error reading from file in TurboTax.

This is caused by a damaged Windows installer.

Solution 1

Follow these steps:

  1. Press Ctrl-Alt-Del, and then select Task Manager.
  2. Click the Processes tab, and then click Image Name to alphabetize the processes.
  3. If msiexec.exe is in the list, select it, and then click End Process.


  4. On the Windows taskbar, click Start, then Control Panel.
  5. Double-click Administrative Tools, and then Services.
  6. Locate and open the Windows Installer service.
  7. Verify that the startup type is manual and the service status is stopped.


  8. Install (or update) TurboTax.

Solution 2

Download the Windows Installer.

Solution 3

Follow the steps on the Microsoft site.