, Answering FAQ'sTurboTax Employee
In some situations, when amending TurboTax 2010, Column A of Form 1040X is populated with all zeros instead of the amounts from the originally filed return.
In addition, the refund monitor is not reduced to zero as described when navigating through the amendment interview. The monitor is supposed to go to zero during amending, to reflect the new tax that is owed or the amount of refund you will receive based on the changes you make.
- Switch to Forms mode and open Form 1040X if you don't already have it open.
- At the top of Form 1040X you will see a row of check boxes with 2010 checked and a field to enter a tax year filled in with 2010.
- Uncheck the check box and remove the 2010 from the field. This will reset the form.
- Next, check ONLY the 2010 check box.
- Scroll down and locate the Manual Selection of Lines Calculated Smart Worksheet and check box A. This will repopulate amounts in the rest of Form 1040X.
- If you do not see the figures repopulate, or column A is still zero, repeat steps 5-9 again.
- Once Column A is populated with your Original Amounts, you can return to the interview and make any necessary changes to your return.
Note: Make sure that only Columns A and C have amounts in them before making any changes to your return.
Another possible solution - if you live in a state with no income tax
Some customers residing in states that have no income taxes, such as Florida, Texas and Nevada, who experience this issue can generate the 1040X correctly by following these instructions:
- Switch your state of residency to a state that does have income tax, such as Arizona.
- Go through the usual amend steps.
- Switch your state of residency and mailing address back to your original state.
- Then print and mail the federal amendment forms.