TurboTax FAQ
TurboTax FAQ
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Submit an NSF fee case for review

To review an non-sufficient funds (NSF) fee or auto-debit case, we'll need two pieces of information:

  1. The Incident Number provided to you by the TurboTax agent who submitted the original case.
  2. A copy of your bank statement showing the NSF fee and your TurboTax purchase.
Important: For NSF case submissions, black out the account number and personally identifiable information on your statement (other than your name and the charges).

 Submit your info below: