TurboTax FAQ
TurboTax FAQ
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E-file rejections IND-508 or IND-510: Primary or Spouse SSN must not equal Primary/Spouse SSN on another return

How to fix an e-filed return that was rejected with one of these errors:

  • IND-508: Primary SSN in the Return must not be equal to the Spouse SSN on another tax return for which filing status is Married Filing Jointly or [filing status is Head of Household and the Spouse exemption is claimed].
  • IND-510: Spouse SSN in the Return must not be equal to the Primary SSN on another tax return.

IND-508 usually occurs when somebody else files a joint return and has entered your Social Security number for their spouse. 

IND-510 occurs when the spouse's Social Security number on a joint return has already been used on another return.

Either rejection can also mean that somebody else filed a return using your (or your spouse's) Social Security number.

Solution for IND-508

Ask your spouse if he or she already filed a joint return for the both of you. If the answer is yes, there's not much you can do. You can always file a paper return, but expect a future contact from the IRS asking you and your spouse to straighten out which filing statuses the both of you want to use.

On the other hand, if your spouse didn't file a joint return, or if you don't have a spouse, start by double-checking your Social Security number in TurboTax. If it's wrong, correct it, and then resubmit your return.

What if my Social Security number is correct?

It's likely that another taxpayer, inadvertently or otherwise, filed their return using your Social Security number.

We strongly recommend that you check our resources in this article - What to do if you suspect tax-related identity theft. You can also click here for additional information at IRS.gov.

You won't be able to fix this rejection; you'll need to file a paper return.

Solution for IND-510

If your spouse filed his or her own return, remove the spouse on your return by going to Personal Info and proceeding to the Your Personal Info Summary screen.

Click the Edit button to the right of Your Filing Status and follow the on-screen instructions to change your filing status to something other than "Married Filing Jointly."

Once you've done that, go to the Review section and keep following the screens until you've re-filed your return.

But what if my spouse didn't file their own return?

Start by double-checking your spouse's Social Security number in TurboTax. If it's wrong, correct it and then resubmit your return.

If you entered it correctly, it's likely that another taxpayer, inadvertently or otherwise, filed their return using your spouse's Social Security number.

We strongly recommend that you check our resources in this article - What to do if you suspect tax-related identity theft. You can also click here for additional information at IRS.gov.

You won't be able to fix this rejection; you'll need to file a paper return.

Related Information:


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