, Answering FAQ'sTurboTax Employee
There are actually laws that stop companies like us from setting our own retail prices. Although we sell TurboTax to stores at the wholesale price, we have no say in how much they charge when they sell TurboTax to you.
If you believe time is money, or if you'd rather not deal with standing in line in a crowded store, you may find that buying direct is worth the few extra dollars. Buying direct ensures that you get TurboTax delivered right to your door (or downloaded to your computer) without any extra effort on your part.
Having said that, if you purchased TurboTax directly from us, but later decided to purchase the product locally, you can take advantage of our unconditional, 60-day money-back guarantee.
- What is TurboTax Advantage and how do I enroll?
- TurboTax Satisfaction Guarantee and Our Product Refund Policy