IRS Phone Number to talk to LIVE Agent, not the 800-829-1040 or 800-829-1954 numbers

Does anyone have a phone number where you have an option to talk to a live person, the numbers I have been given only have automated options, no option to actually talk to someone. Been waiting on return since 2/5/13!
    Cancel

    i can find no number where i can talk to an irs agent about my reutrn,  i did call the tax advocate office and then told me i have to talk to an agent first to start a case before they could act...  the irs has dummied up and getting away with screwing over everone thanks to the obama administration

    • Um Congress held held up everything. So you can thank them
    Cancel

    I was able to call today and get a person. I used 1-800-829-1040, then press:

    1 (english) + 2 (personal income tax) + 1 (forms you've already submitted) + 4 (other questions) + 2 (can't remember what that was for).  Then they will give you another list of options but just continue to hold through that.  

    If you are waiting on a tax transcript and owe'd money (you are not getting a refund), then they do not start processing those types of returns until Mid-May. It doesn't matter when you filed, they don't start till Mid-May. The only thing you can get until then is an Account Transcript that will show your payment (if you have paid) the matches with the tax return that you filed. You can get that online yourself at IRS.Gov (search on Tax Transcript).

    What they do is they process all returns that have a refund coming. This is considered the highest priority and the 1st batch that gets looked at.  The 2nd batch are the returns that owe the gov't money, which are not started until Mid-May. These returns are processed in the order that they were received. So if you did file early, then you would be higher in the list. 

    I took me 3 phone calls over the course of roughly 6 weeks to finally get someone that knew this.

     

      Cancel

      the number:  800-829-1040  will usually get you to a live person before the  800-829-1954 number(this one will mainly verfiy your refund)  when calling the 1040 number, try to select "talk to tax accountant" this will get you to a live person quicker. also sometimes by constantly pressing the number "0"  will help. He's an alternate number , which may help, 1-800-829-0582 ext 362    Good luck!

      • Thank you, finally got to talk to a human
      • when i enter that extension it says its invalid?
      • They have changed this. You no longer have this option. I am not finding that is it possible to talk to a human at the IRS...
      Cancel
      Contribute an answer

      People come to TurboTax AnswerXchange for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

      1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
      2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
      3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
      4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
      5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.
      Cancel