I'm trying to file my taxes for 2012 twice, but under both circumstances they have been rejected.
Last year for 2011's taxes I was the victim of identity theft. This December I received the IP PIN that I am required to use when I file either by mail or through e-file.
I was able to find the location where I enter in the IP PIN with out issue, but that isn't my problem. My problem is that the e-file PIN that I'm supposed to be using and my prior year AGI aren't being accepted. I called the IRS for assistance, and the man I spoke with advised me that I don't enter in EITHER of those two options; either the e-file PIN or the previous years AGI. That the IP PIN should be the sole verification process for my taxes, and I shouldn't use any thing else.
Well, I tried that; I left the e-file PIN field blank and I didn't use the AGI option, but it was still rejected.
Am I unable to e-file? Do I actually have to mail in my return? The process generally takes 4-6 weeks, and because of the Identity Protection on my account I was advised that it could take even longer than that.
I'd really like to e-file, but I need clarification whether Turbo Tax, and the e-filing IRS system simply won't allow us to do so because of this IP PIN.
PLEASE NOTE THAT WHEN YOU FILE YOUR ONLINE RETURN (ATLEAST IN H&R BLOCK) UNDER FEDERAL WRAP UP: YOU WILL GET TO A SCREEN THAT SAYS "CHECK ANY THAT APPLY" THE LAST OPTION IS "Received a letter from the Office of Identity Protection with an identity protection PIN (uncommon)" ONCE YOU SELECT THAT YOU WILL BE PROMPTED TO ENTER YOUR IP PIN. PLEASE KEEP IN MIND TO READ ALL THE INFORMATION PRIOR TO SUBMITTED YOUR RETURN TO ENSURE YOU DONT MAKE ANY ERRORS. THIS IS ONE OF THE MOST COMMON SINCE PEOPLE DO NOT READ. THANK YOU! :)
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