Arizona e-File Update
Arizona’s electronic filing system for individual income tax returns is dependent upon the IRS.
The IRS implemented a new system for electronic filing which required Arizona to implement a new system.
Arizona implemented the new system on January 30, 2013, when the IRS opened the filing season. Due to the fact that this is a new system, the Arizona Department of Revenue (DOR) is carefully monitoring the return data to ensure that the returns are properly received and processed correctly. Additionally, DOR is ensuring all refunds are issued correctly.
DOR is working closely with all software vendors to ensure there are no processing issues. This, however, may cause a slight delay in the processing of tax returns at the start of the e-filing process, but should not create any change in the way Arizona tax returns have been processed in past years.
After preliminary review, we have determined a problem exists when filing returns using an outdated version of software. Please be sure to download the most recent updates from your software vendor prior to submitting your return.
If you have submitted a return and received a rejection and the reason refers to “Schema Version X” as the reason for rejection, please contact your software vendor to resolve the issue.
So maybe that's what is taking so long.
So I called them at this number " Hours of Operation: 8:00 am - 5:00 pm MST Monday through Friday Phone Numbers:
Individual and Corporate Income Tax: Taxpayer Information and Assistance: Phoenix (602) 255-3381
" I waited 20mins and the rep finally came online asked for my SSN placed me on hold for 3mins. When she cameback online she said my returns were received the day after I efiled and it will take up to 14-21 days for them to process.
I hope this helps you guys.
E-file status is "Pending" but the IRS or State has no record of your tax return
Updated: 1/08/2013 Article ID: SLN45426Your e-filed tax return is in "Pending" status and when you contact the IRS or your state tax authority, you are informed that they have no record of your return. What's going on?
After e-filing, your federal return may sit in "Pending" status 24-48 hours before its status changes. And if you e-filed before January 30, when the IRS starts processing the backlog of early-filed 2012 returns, your return will likely remain in "Pending" status through February 1 or even later.If you contact the IRS or try to look up your return or refund status on their site while your return is in "Pending" status, don't be alarmed if they tell you they have no record of your return. This is normal; once the IRS acknowledges your return, they will update your status to "Accepted" or "Rejected."Also, if you're looking up your federal tax refund status, wait at least 72 hours after your return has been accepted before going to the IRS Get Refund Status tool or contacting the IRS. Otherwise, you may be told – incorrectly – that you never filed a return.Note: The IRS Customer Service Centers will be expanding their business hours on April 15th to midnight (your local time) to answer any questions you might have.
It's not unusual for state returns to sit in "Pending" status for up to 5 days, sometimes even longer during peak filing times (the current record is 19 days). In the meantime,periodically check its status and visit TurboTax Community to find out if other filers in your state are experiencing the same problem.Like the IRS, your state tax authority won't have a record of your return until your e-file status is updated to "Accepted" or "Rejected."
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