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I can't remember my ID, Password or Security Question Answer

My State Return was rejected and I need to fix it. I have tried to access Turbo Tax but I can't remember my ID, my Password and it doesn't accept my security question answer (or at least what I thought was the answer. I need to get these re-set if possible.
  • I need more details
  • I have gone nuts trying to remember the way I entered best friend question
  • Joe, joe, joe d. Joe D.. joe dallape, ?????
Try this link on the TurboTax.com support site. I know it will help you .
Forgot Your TurboTax User ID or Password?That article will lead you to this link: https://turbotax.intuit.com/login/forgot-info/
Then select option 3.
  • I tried that. When I went through the steps, it asked for my security answer and my answer (the only that made sense with the question, though I haven't had to think about it in years) didn't work. Then it said to contact Support and someone would e-mail my reset password information, but then it took me to the "ask a question" field here... I seem to be getting lost in the links!
  • We can't email you anything through here--you would have to contact us via phone or chat. Here's the informaiton for that:
    Click on this link for customer service support: https://turbotax.intuit.com/support/contact/
    You will enter your question, tell us who you are, then a phone number and chat option will appear on the following screen.
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