If your deposit is over $7000 you will have to fax a copy of your social, state Id, and a utility bill in your name. Then it takes them 48 hrs to clear it. Unfortunately even once you do that and wait the 48 hrs, if your Id isn't legible enough you still cannot access your money. So even though they are suppose to be faster than direct deposit, because of all this it will take at least a week longer than direct deposit to have access to your money. Also their customer service is horrendous. Every person you talk to tells you something different and anytime you ask to speak to a supervisor, you will be on hold for at least 20 min. I always hung up before a supervisor ever answered. I will not be using this service next year!!!
It Will Only Allow $375 A Day At The ATM .. And I Don't Have A Checkings Account .. (Thats Why I Got The Card!! )So They Wont Pull All Money Off For Me .. This Is STUPID!! Costumer Service Said Try Going Through Walmart Registers A Bunch Of Times.. What A Joke!!!! Never Agian!!!
Has anyone filed a complaint with Turbo Tax? I have been trying to do that without any luck. I got my refund over two weeks ago and I have still not received a card. Everytime I call they say they sent a new card out and I never get......thanks for using such a great company TurboTax. Used the card last year with no problems but it was a different card company.
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