yes you can file elsewhere. i filed with another site last night at 11:45 and it has already been accepted with a retun date of 2/1/12. Turbo tax has crashed and is blaming it on the IRS...... Everyone dispute you charge with your bank or credit card and go some where else.
You can re-file somewhere else and if the IRS has not started processing your return, they will accept the other one from another company like TAXACT and reject the TT return. However, if IRS shows they have started processing your return based upon their WHERES MY REFUND information, they will reject the TAXACT one because of duplication. I tried to go to the alternate site and it was processed within two hours, however, even though TURBOTAX still shows both my Fed and State as PENDING, the IRS rejected the TAXACT one because they actually do have it and started processing the FED return from TT. There is a communication problem between TurboTax and the IRS... this doesnt seem to be the case with TAXACT which was able to communicate with IRS within hours. Now because my Fed wont update to Accepted, the State wont process mine either.