Merge two online accounts?

I  finally discovered that I indeed have two TT online accounts. My original account has a typo in the email address and some time ago I created a new one with corrected email address. However I cannot log in to the first account anymore. Can anyone help?
    There isn't a way to merge two accounts, but if you have the username of the old account and know what was entered for the email address, you can submit a request to have the email address updated so that you can access the account again.
    • TurboTaxTyson,

      Whatever they did this reset my old account and I can log into it again. It was empty; can it be deleted and my old user ID be restored to this account?
    Contribute an answer

    People come to TurboTax AnswerXchange for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

    1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
    2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
    3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
    4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
    5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.