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2:09 pm PST December 30, 2011
How do I use Chat
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2:29 pm PST December 30, 2011
Given the nature of your questions, I don't see how chat will help you. It's staffed to address tax questions and issues with the TurboTax product series.
2:33 pm PST December 30, 2011
In any event, Chat is closed now for the weekend.
5:45 pm PST December 31, 2011
Intuit has 2 products for tax preparers. They are Lacerte and ProSeries. ProSeries is the least expensive.
And to prepare more than five e-files, you will need to sign up with the IRS as an ERO - an Electronic Returns Originator.
You can install ProSeries and Turbo Tax on the same computer.
Info on ProSeries
3:18 am PST January 4, 2012
On the right column, click Help Center. There should be a "Call or chat directly with a TurboTax expert," or "Contact us."
Was this helpful?
6:37 am PST January 31, 2012
I have been sitting here for an hour trying to figure out how to chat with a turbo tax person. Every button leads you in the wrong direction. Does anyone know how to get a live person to chat with?
2:15 pm PST February 6, 2012
turbo tax is (profanity removed); first cancel my account then report them to the BBB
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