TurboTax 2011 Hangs on Splash Screen
I installed TurboTax 2011 on a Windows XP SP3 machine. When I start TurboTax it hangs on the splash screen. Evidentally, this has been a known problem since Jan 3. If you Google on "TurboTax 2011 hangs on splash screen," you will see Intuit's statement that this is a known problem and they are "working on it." The post was last updated on Jan 3 and it's now Jan. 27. Does anyone know if a fix has been found? I am very unhappy that I have purchased a program with a major known problem that has not been corrected in over three weeks. I have used TurboTax for years, but now I would just like a refund since I've wasted hours on thiis already and would simply like to purchase a tax preparation program from another company. Any help would be greatly appreciated. Thanks!