How long does it take for the customer to get the direct deposit from Turbo Tax, once they have received their payment from the IRS?

We opted to have the refund direct deposited into my husbands bank account, but the bank has never received it.
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    Also if you efiled your return and authorized your TurboTax fees to be taken out of your refund, you should have received a confirmation email from University National Bank advising you of the estimated date for the refund.

    This article describes the process: http://turbotax.intuit.com/support/iq/Tax-Refund/Using-Refund-Transfer-or-Refund-Processing-Services-to-Pay-TurboTax-Fees/GEN12098.html
    • Did you and you husband file a joint return?  If so, and if the bank account is in your husband's name only, the bank may not have accepted the deposit.  When that occurs, it goes back to the IRS, who then mails a check to the address on the return.
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    You don't get your deposit from Turbo Tax.  Turbo Tax never touches your refund.  They only send the deposit instructions to the IRS.  You can check your refund status at Where's My Refund?  This is for your Federal Return.
    https://sa1.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp

    You'll need to provide the following information from your tax return:
    * Your Social Security Number (or Individual Taxpayer Identification Number)
    * Your Filing Status
    * The exact whole dollar amount of your refund

    Also double check if you efiled and your return was accepted…….
    Was your return accepted?  Did you get an email accepting or rejecting it?  You were suppose to check back after 24 hours and check.  Check your filing status under the Print and file tab. If it shows rejected, fix the error and file again. If it shows no return filed, you need to continue  in order to go all the way through the filing process to submitting your return. Many people think by paying the Turbo Tax fee they have filed.  But you need to continue on to the submit button.  You can efile until Oct 15, 2011.

    You had to submit and file the state return separately from the federal return.

    You might have just received a confirmation of paying the Turbo Tax fees. You still needed to continue on and finish the filing process and hit submit. If you are due a refund there is no penalty for filing late. If you have a tax due and file late the IRS may send you a bill for interest and penalty.
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