You can see what your fees are for by clicking on Tools then My Fees. Only the Free Edition is free and it is free for the federal return only. If you start a state return, whether you actually file it or not, there is a $27.95 fee for the state program use. You can avoid it by clearing the state return from your file.
In addition to the fee for Deluxe federal, there is a fee for preparing a state return and a fee for having the fees paid out of your federal refund if you choose to. You can see a breakdown of your fees by clicking on Tools then My Fees.
For those of you who have a fee for federal, look up in the left corner of the screen. You are not using the Free Edtion. You are using a federal version that is not free. There is no fee to have your refund direct deposited in the bank. There is a processing fee to pay your fees out of your federal refund. If you want to avoid that fee, pay with a credit or cash card. You can all see what you are being charged for by clicking on Tools then My Fees.
To be very clear. There is no fee to deposit your refund in your bank account. The extra fee is to have the Turbo Tax fees DEDUCTED from your federal refund. You can pay them with a credit card and avoid the extra charge.
AND it's been the same way for many years. You must have paid with a credit card last year or used the Free Edition.
We are all users of TurboTax like you are. If you want to register a complaint, you need to contact TurboTax directly. Unless you must have schedule C for self employment income, you could have used the Free Edition which is free for Federal and not done a state return. It would have all been free.
liyah.....you are not in the free edition. Somehow you have upgraded to Basic. Basic is not the free one. Only the Free Edition is free for federal. Basic is 19.95 for federal and 36.95 for state. And to have the fees deducted from your federal refund is an EXTRA 29.95 which you can avoid by using a credit card.
I hope that clears it up for you. For the Online version, Turbo Tax starts you out in the same version you used last year. Or you upgraded because you wanted to transfer from the prior year.
Or there is the Tax Freedom Edition, which is a separate free product from the regular Free Edition. The Turbo Tax Freedom website is free for federal AND free in 22 states. In order to use the Tax Freedom Edition, you have to start it at a special website: http://turbotax.intuit.com/taxfreedom/
When you get to Tax Freedom use the link to "I Qualify, Start Now" instead of the sign in link.
How to find your fees….. Log in to your return Click on Tools (Upper Right) Click on $My Fees A window will pop up that shows the fees
The extra fee is NOT to have your refund direct deposited. It is to pay the Turbo Tax fees OUT of your federal refund. Your refund has to go though another bank first to take out the fees. Or you could pay up front with a credit card and avoid the extra charge.