2 MONTHS AND NO REFUND, NO ANSWERS.. Yet TURBO TAX WANTS ME TO PAY?
I filed my taxes on 1/29, they were approved on 1/31. I was given a DD of 2/11. Didnt come... They said wait 2 weeks. When I check the WMR status it says "Your tax refund is being processed". I waited the 2 weeks on 2/25 I called the IRS they claim in was in the error department and could take 6-8 weeks from the 4th of Feb. I called a week later when WMR status says call and give reference # 1301 still no answer just that I must wait until its finished being "PROCESSED". I continued to call each week until the 3/4 and a man told me I should have had a letter in the mail by now or my refund should have been refunded to me. Since neither have been done he was attaching a note that they had until April 4th to finish it and if they havent then I must call the tax advocacy group? WTF?!?!? I am so mind boggled its a DAMN TAX RETURN NOT ROCKET SCIENCE. I was also told that no problems have been found on my return but it was still in the corrections department. If there are no errors then what is there to correct. In the mean time TT contacted me about payment because I havent received my federal refund yet, I don't know how the heck I owe them money when I didnt get what they promised me a refund? How am I responsible to pay for something that the IRS says is likely all there mistake to begin with. It is not about the $ it is about the point of all this mess and how TT didnt do what they were suppose to. I am BEYOND frustrated and I want help and some answers. Please HELP ME!