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why hasnt my refund been deposited yet?

the IRS website says that my refund was deposited on Feb. 10. However i don't have any money on my turbo tax card. why hasn't it been deposited yet? is there a number i can call to talk to someone about this problem?
    Mine was deposited on Friday as well and showed up on my card at 3:30 this morning. If you had fees taken out of your refund check SBBT to see if they have sent it to your card.Google SBBT & you can find their site.