I filed last year by mail. This years (efiled last night) got rejected when turbotax program prompted me to file using "last years pin" (which wasn't right since I paper filed) and AGI. - my return was rejected because it said the AGI or prior year's pin was wrong - so i called the automated service at irs and it said use zero. well that didn't work. so i called irs, spoke to a rep, and verified my AGI was correct. so I just re-submitted using the still correct AGI - and I tried to force it through by leaving the pin fields blank - new or old. (since I didn't have one last year and it won't give me one this year). turbotax caused this by prompting me with last years pin in the boxes - when I didn't efile last year.
Also - the screen where it asks you to choose a new pin or use last years AGI - forces both buttons to be selected and I can't seem to unselect the button next to 'enter the new pin' area.. Any ideas - how to make my return start this process over so it doesn't force me into pins I don't have or can't get? that I have unfortunately entered?
I'm awaiting my re-submittal status - so I'll let you know if I got it to go through as it seems like others are having this problem.
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