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Returning Member

Live person on the phone

WHY CANT I GET A LIVE PERSON TO ANSWER THE PHONE??? I'M TIRED OF THAT STUPID COMPUTER TELLING ME WHAT I DONT NEED TO KNOW!!! I NEED A LIVE PERSON TO FIX THIS **bleep**!!! I FILED MY TAXES IN MARCH AND STILL DONT HAVE THEM AND NOW I HAVE A DIFFERENT BANK ACCOUNT.. THE OLD ONE IS NOW CLOSED THANKS TO ALL THE BULL. SO HOW DO I CHANGE IT NOW? 

2 Replies
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Level 15

Live person on the phone

If you already filed you can't change it.  Sorry.  If the bank rejects the deposit the IRS will mail a check to the address on your return.

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Level 15

Live person on the phone

The IRS is taking longer this year.

Did you efile or mail your return? They just started processing mailed returns that have been stacking up..

If you efiled....Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589