I'm not sure if this is the same problem you are experiencing, but see if the last post in this thread helps eliminate the error: https://turbotax.community.int...
We are aware of the issue and actively working on a resolution. It has no impact on their IDNotify subscription or eligibility and they are still covered for id...
You will need to contact the IRS for information. It might be easiest to set up an account with them.
IRS Individual Online Account
Taxpayers with a Social S...
See these TurboTax support FAQ: Who is IDnotify and what is their relationship to TurboTax? and How do I sign in to IDnotify?
If there is an alert that you wou...