That is true. Electronic returns are being processed and it is the paper returns that are on hold. However, if your return is ''still being processed'' and shows Topic 152, they are reviewing something on your return which has to be done manually. So, it is very unlikely that anything will change on the IRS site before they resume operations. It is possible you may see something before then, but I would not get my hopes up.
Once it is accepted, only the IRS can provide you information on the timing aspect - so then we are back to them not taking calls.
Topic No. 152 Refund Information Please see this link for more information.
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