All the info you need is on the card's help screen ...   There is a “Help” link in the top corner of the web site for the card:   https://www.turboprepaidcard.intuit.com/   How can I pay my rent, my utilities, or other bills? You have many options using your personalized Turbo Card: Online Bill Pay Service Use our Online Bill Pay Service to set up a one-time or recurring payment to your landlord or any other company or person. There is no fee to use the service.   Learn more. Teller cash withdrawal Use your personalized card at a bank teller to withdraw cash. Up to a $3.00 fee per teller transaction.   ... View more

@BREEZE3 wrote: Please help me. I filed tax year 2018 with turbo tax as well as 2019. I just received a letter from IRS that states I owe 4574. I received refund of approx 400.00. I can not pull up copy of the return to check IRS numbers. If 2018 is in error so is 2019. worried about coming up with 10,000. dollars. Can you supply me a copy of 2018 the pages on line are blank.   your help is appreciated. I only have a couple of weeks to respond to IRS   Thank You Barbara McKinney TurboTax cannot mail or email a copy of your tax returns to you.  You must download the PDF of your tax returns yourself.   Make sure that you are using the same User ID for tax year 2018 that was used to file your 2018 tax return. Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool. Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery If none of the user ID's received will access your 2016 account, then use the option shown in blue on the account recovery website, "Try something else" If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions. To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/   Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF) ... View more

I called [phone number removed] to talk to a person. There were lots of options to select to actually get to a person...don't remember which I selected (I think I tried several).  Once they did agree to reissue I received a notification letter from them about 7-10 days later and the actual check arrived 18 days later. Good luck. ... View more

Getting to Know the Turbo Visa Debit Card ... View more

Once your return has been accepted (received) by the government, they take over the refund status update duties, since they hold the purse strings. The status in TurboTax will remain as "accepted."   Check the IRS Where's My Refund site for the latest word on your federal tax refund, and your state government's refund lookup service for your state’s status.   Does this IRS "Where's My Refund" tool say your funds have actually been sent? http://www.irs.gov/Refunds                                                    Were you having the refund direct deposited to your bank account directly ? If the IRS has actually sent the funds, the IRS FAQ page says to allow "up to 5 days" due to variations in bank processing procedures and times. If so did you enter the correct routing & account number for an ACH transfer ?  Here is how you can see your deposit information: Your direct deposit information will be at the bottom of your Form 1040. To view your 1040 after filing, Sign into TurboTax > Taxes > Tax Timeline > Some other things you can do > Download/print (.pdf).  Please see the following FAQ article below if you entered in the wrong bank account information. https://ttlc.intuit.com/questions/1901677                                      Did you have the TT fees withheld from the federal refund and are getting the refund on the Turbo Tax Debit card? If so the refund needs to go from the IRS to the third party bank to the card.  This process can take up to 3 business days or more. Check the IRS :  https://www.irs.gov/Refunds Check  SBTPG:  by logging into their website at:  https://cisc.sbtpg.com/ Or you can get 24-hour automated info by phone at:  https://cisc.sbtpg.com/contact.aspx Check at Turbo Tax Visa :  If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.                                                                                            Did you have the TT fees withheld from the federal refund  and then the balance sent to your bank account or debit card ? If so the refund needs to go from the IRS to the third party bank to your bank account.  This process can take up to 3 business days or more. Check the IRS :  https://www.irs.gov/Refunds       Check  SBTPG:  by logging into their website at:  https://cisc.sbtpg.com/ Or you can get 24-hour automated info by phone at:  https://cisc.sbtpg.com/contact.aspx                                                                                                                                ... View more

8962  ... View more