There is a bug in the software. TT has been working on a fix for over a month. There have been 2 work-arounds suggested by other users. The first is to go into the actual form/worksheet and check the “No” box.   (there was a post stating this solution would invalidate any audit guarantee from TT)   The second is to answer the tax limitation question “No”, do not click continue, save the return, back out of the program, reopen the program and manually continue your return at the next step. I have actually tried both solutions and both cleared all the error checks and were deemed ready to efile. After reviewing the paper form I successfully efiled using the second work around. My return has been accepted and approved by the IRS and state.   ... View more

@KrisD Thanks for the clarification. The answer to the op confused me. I couldn’t understand how a transferred refinanced loan could be classified as an original.  ... View more

reposted from another thread This is definitely as issue. I have the desktop program and have sent my tax file to TT as requested. I have not received any kind of response from TT.  There have been 2 workarounds suggested by other users.  The first is to go into the actual form/worksheet and check the “No” box. The second is to answer the tax limitation question “No”, do not click continue, save the return, back out of the program, reopen the program and manually continue your return at the next step. I have actually tried both solutions and both cleared all the error checks and were deemed ready to efile. I have successfully efiled using the second work around. My return has been accepted and approved by the IRS and state. TT definitely needs to fix this problem. I don’t pay for tax software to have it calculate my taxes incorrectly. In my case, the error causes a taxes due amount of over $2500 vs a refund of over $500. Its unacceptable. It is doubly irritating to have TT repeated say “there is no bug”. I guess People can’t rely on TT to “Get your maximum refund, guaranteed”. ... View more

This is definitely as issue. I have the desktop program and have sent my tax file to TT as requested. I have not received any kind of response from TT.  There have been 2 workarounds suggested by other users.  The first is to go into the actual form/worksheet and check the “No” box. The second is to answer the tax limitation question “No”, do not click continue, save the return, back out of the program, reopen the program and manually continue your return at the next step. I have actually tried both solutions and both cleared all the error checks and were deemed ready to efile. I have successfully efiled using the second work around. My return has been accepted and approved by the IRS and state. TT definitely needs to fix this problem. I don’t pay for tax software to have it calculate my taxes incorrectly. In my case, the error causes a taxes due amount of over $2500 vs a refund of over $500. Its unacceptable. It is doubly irritating to have TT repeated say “there is no bug”. I guess People can’t rely on TT to “Get your maximum refund, guaranteed”. ... View more

If the refinanced loan was transferred it wouldn’t be the original loan, would it? If the refinanced loan isn’t considered the original loan, how can it be the original when it is transferred. As stated earlier, TT doesn’t give an option of a transferred loan.  ... View more

This is definitely an issue (see thread 2019 Limit Deductible Mortgage Interest Question Not Working). I have the desktop TT program. I have 3 1098s.  One is the original loan, one is a refinance and the 3rd is a transfer. I sent my tax file to TT as requested regarding this issue. They have not responded. There have been 2 work arounds suggested by TT users. The first is to go into the actual form and check the “No” box. The second is to answer the tax limitation question “No”, do not click continue, save the return, back out of the program, reopen the program and manually continue your return at the next step.  I have actually tried both solutions and both cleared all the error checks and were deemed ready to efile. I have successfully efiled using the second work around. My return has been accepted and approved by the IRS and state.  TT definitely needs to fix this problem. I don’t pay for tax software to have it calculate my taxes incorrectly. In my case, the error causes a taxes due amount of over $2500 vs a refund of over $500. Its unacceptable. It is doubly irritating to have TT repeated say “there is no bug”. I guess People can’t rely on TT to “Get your maximum refund, guaranteed”. ... View more