About TerukoL

TerukoL

You can delete your state return in TurboTax Online as long as you haven't paid or registered yet. Sign in and open your return if you don't already have it open. From the left menu, select State (if you don't see this menu, select the menu icon in the upper-left) and then select Continue on the Let's get your state taxes done right screen. On the Status of your state returns screen select Delete to the right of your state, then answer Yes. Please click How do I delete my state return in TurboTax Online? to learn more.

TerukoL

What version of TurboTax are you using? Do you have a large number of stocks that you are trying to import? Please click How do I enter a large number of stock transactions in TurboTax Online? to learn more.

TerukoL

We understand you are having an experience with entering your AGI. If you are entering the correct AGI, but your tax return is still rejected, please follow the instructions in this link: What if I entered the correct AGI and I’m still getting an e-file reject?. If this does not resolve your issue, please let us know the exact error code you are receiving.

TerukoL

If you e-filed, make sure the return was e-filed successfully and accepted: Re-check your e-file status Make sure to enter the federal refund amount without the state refund, less any TurboTax fees if you chose to pay any fees out of the refund. If you are married filing jointly try using the Social Security Number for the name that appears first on the return. If you have already tried the above on the IRS WMR website, you can check the status of your refund by calling the IRS Refund Hotline at 800-829-1954. Please check Why is there no record of my return at Where's My Refund (WMR)? to learn more.

TerukoL

Please click How do I request a refund for my TurboTax product? and choose the version of TurboTax that you would like to request a refund for.

TerukoL

What version of TurboTax do you have? If you have TurboTax Live, please click How do I connect with a tax expert in TurboTax Live?. If you do not have TurboTax Live, you will need to upgrade in order to connect with a live agent. Please click What is TurboTax Live? to learn more.

TerukoL

Form 8606-T and 8606-S are both ready to file. Please click these links to learn more: Where do I find Form 8606? When will my forms be ready?

TerukoL

Are you being asked any identity verifying questions when trying to create your Credit Karma account? If yes, you want to make sure you answering the verifying questions correctly. Please click the following links to learn more: I’m having trouble signing up for Credit Karma

TerukoL

Ready to mail means that you can now print and mail your tax return to the IRS. Please click How do I print and mail my return in TurboTax Online? to learn more.

TerukoL

You will need to contact Customer Care for your prepaid card at (888)285-4169. Here is a link to their website. https://www.turboprepaidcard.intuit.com/contact-us.

Date Registered	‎January 29, 2019 2:00 PM
Date Last Visited	‎January 22, 2021 4:56 PM
Total Messages Posted	4,479
Total Cheers Received	317

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