If you're using TurboTax Online, the upgrade button, typically located on the left menu bar, may be is missing.
Who is impacted?
You're affected if:
- You're using TurboTax Free Edition, TurboTax Basic Live, TurboTax Deluxe, TurboTax Deluxe Live, TurboTax Premier, and TurboTax Premier Live.
- The left menu option to upgrade is missing.
This issue was resolved in an update on August 9, 2019.