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Level 11

Yung Chi Chung

Sorry but no one in this user forum has any access to your account or your tax return.  Please do not post your name or any other personal information here where it could be seen on a very public web site.  If you have a billing issue you can contact customer support Monday - Friday.  If you have a tax question you can post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday.