Your transmission didn't go through because there is an updated version available. But I have updated it to the newest version.

[warofrano]

Contact Turbotax customer service

[miracleqy]

Thank you. Do you know a number that I can call?

[warofrano]

yes but yo need a code number. Go to turbotax.com, scroll to the bottom, contact us. under which product I said "i don't know" then my question was "a billing question". fill in the information portion and BAM!! Up comes a phone number and a code number. A lot of steps but you have to really want to call them. They don't make it easy to use customer service.