How can I show proof of purchase for deluxe and use online

[droid2007]

Cant load cd

[Anita01 · Accepted solution]

You would need to call Support to request a refund of the CD product and then be able to use online.  Please start here to get the correct telephone number.  Do not use the word refund or you'll be sent to look for your federal refund.  Say change product or billing issues instead.

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions