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Yesterday my return said "still being processed" today it says "we cannot provide any information about your refund" does this mean it's on the way? What does it mean?

 
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4 Replies

Yesterday my return said "still being processed" today it says "we cannot provide any information about your refund" does this mean it's on the way? What does it mean?

It means the IRS (which is very backlogged) is still working on your filing.

Yesterday my return said "still being processed" today it says "we cannot provide any information about your refund" does this mean it's on the way? What does it mean?

It means it is still processing. 

To check status of your tax return:

  1. Use the IRS Where's My Refund tool.  Where's My Refund?
  2. Calling the IRS at 1-800-829-1040
  3. Viewing your IRS account information.

Yesterday my return said "still being processed" today it says "we cannot provide any information about your refund" does this mean it's on the way? What does it mean?

I was accepted on the 16th of February, why would it still be being processed? Would I see the money before the end of the month??

MichelleLO
Expert Alumni

Yesterday my return said "still being processed" today it says "we cannot provide any information about your refund" does this mean it's on the way? What does it mean?

Sometimes until the IRS starts processing your return the Where's My Refund site may not have any information about your return or it may tell you that you haven't entered your information correctly.  As your return moves through the system the status will be updated accordingly. Keep checking the Where’s My Refund?  site for updates. The IRS updates the site daily, usually in the overnight hours. Also, make sure you are entering the exact amount of your tax return refund (not combined with your state refund), your tax return filing status, and your Social Security number when tracking your refund. If you previously had a status on Where's My Refund? check back later as high volume can cause an issue of the tracking site giving incorrect status results. You can also call the WMR Hotline at 800-829-1954 for updated status.

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