turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Why have I not received an accepted or rejected email if I e-filed on April 9, 2019?

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

7 Replies

Why have I not received an accepted or rejected email if I e-filed on April 9, 2019?

Have you checked your spam email file?

Why have I not received an accepted or rejected email if I e-filed on April 9, 2019?

 

Did you e-file your tax return and was it accepted?  

You complete your tax return by finishing all 3 Steps in the File section.  In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".  

After completing the File section and e-filing your tax return you will receive two emails from TurboTax.  The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected -
https://turbotax.intuit.com/tax-tools/efile-status-lookup/


If accepted by the IRS use the federal tax refund website to check the refund status - 
https://www.irs.gov/refunds


If accepted by the state use this TurboTax support FAQ to check the state tax refund status -
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

·         Per DoninGA


Why have I not received an accepted or rejected email if I e-filed on April 9, 2019?

I did not have a large orange button to "Transfer my returns now."

Why have I not received an accepted or rejected email if I e-filed on April 9, 2019?

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

Why have I not received an accepted or rejected email if I e-filed on April 9, 2019?

There was one more step in the FILE tab after printing the returns and that was to click on the big orange transmit now button ... if you log in and you do not see the returns were transmitted and accepted or rejected then you can send the returns now ... log in and click on ADD A STATE to open the return and then complete all 3 steps in the FILE tab. 

Anonymous
Not applicable

Why have I not received an accepted or rejected email if I e-filed on April 9, 2019?

are you sure you click on the icon to efile? 

Why have I not received an accepted or rejected email if I e-filed on April 9, 2019?

Yes I clicked on e-file, printed my copies, paid the State already.  Your answer did not help me!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies